Getting Help
Before asking, check Troubleshooting and Common Issues. Most problems are a missing permission or a department without a channel.
What to include
- What you did, and what you expected to happen.
- The exact error text Discord or the bot showed you (a screenshot is perfect).
- Whether it affects channel tickets, thread tickets, or both.
- Your server's ID, if the problem is with one server.
Where to ask
Join our support Discord (linked as Support at the top of busybeedev.net/ticket-nexus) and ask in the support channel.