Ticket Nexus
Add to server

Adding the Bot

You need Manage Server (or to be the owner) in the Discord server you're adding Ticket Nexus to.

Add it from the dashboard

  1. Open the web dashboard and sign in with Discord.
  2. Find your server in the list and click Add to server.
  3. Discord opens its invite screen with your server already selected. Keep the permissions ticked and click Authorize.
  4. Back on the dashboard, your server now shows Manage.

The Add to server button is the easiest way, but any Ticket Nexus invite link works: the bot registers your server when it joins. It only leaves a server that has been deactivated by BusyBee staff.

Permissions the bot needs

The invite asks for these, and the bot needs them wherever tickets are created:

  • Manage Channels — to create and delete ticket channels.
  • Manage Roles — to change who can see a ticket when it's claimed, moved, or someone is added or removed.
  • Create Private Threads, Send Messages in Threads and Manage Threads — only for departments that use thread tickets.
  • View Channels, Send Messages, Embed Links, Attach Files, Read Message History.
  • Mention @everyone, @here, and All Roles — only used if you turn on Staff Can Ping Roles.

If you change the bot's permissions later, see Discord Permissions for what each one is for.

Next: Quick Start.